Effective Date: 21/07/2025

EnhanceHer Health (“we”, “our”, or “us”) is committed to protecting your personal data and respecting your privacy. 

What We Collect: 

• Contact details (name, email address, phone number) 
• Order information (billing/shipping address, payment method) 
• Usage data (IP address, browser type, device ID) 
• Health-related responses (e.g., quiz or product suitability questions – optional) 

How We Use Your Data: 

• To process and fulfil orders
• To provide customer service 
• To send marketing emails (with your consent) ● To improve our website and user experience 

Legal Basis: 

• Your consent
• Contractual necessity
• Legal obligations 

Third Parties: 

• Payment processors (Stripe, PayPal) 
• Shopify/WooCommerce (e-commerce platform) ● Email marketing providers (MailerLite) 
• Analytics (Google Analytics, Meta Pixel) 

Data Retention: 

• Purchase records: 6 years (for tax and legal compliance)
• Marketing data: until you unsubscribe 

Your Rights: 

• Access, correction, deletion of your data 
• Withdraw consent at any time 

Keeping Your Information Secure

Our servers are protected using httpsS and SSL technology. Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018.

If we ask an external organisation to provide a service for us we will always ensure that they have appropriate security measures in place.

Cookies

This website may use cookies to better the overall experience of our users. In accordance with legislation and where necessary, this website ensures the user has the ability to accept and disable the use of cookies.

What Are Cookies?

Cookies are pieces of information which are sent from a website to your hard drive while you a viewing a site. These may be used by companies to provide a more personalised experience, for statistical purposes, or for advertisements. The use of cookies is standard practice across the internet and is undertaken by several websites.

Cookies could be either ‘persistent’ or ‘session’ cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user prior to expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.

As there are links to external sites, users are advised to be aware of the possible use of cookies. Where applicable and in accordance with legislation, these sites should use a cookie control system which allows the user to give explicit permission or deny the use of cookies.

What We Use Cookies For

We may use cookies for a number of reasons including:

1.       To provide a more interactive and personal user experience
2.       For statistical purposes
3.       To show adverts that you may be interested in and control the number of times you see them

It is important to note that disabling cookies may have a negative impact on how a site runs.

Cookies Used by Service Providers

Third-party companies that are providing a service for us or our website may use cookies and these may be stored on your computer when you visit our website.

Google Analytics is used to analyse the use of our website. Information is gathered about website use via cookies and any information gathered is used to create reports about the use of our website. For more on Google’s privacy policy, see here.

Cookie Disabling

If you would like to disable the use of cookies when you visit a website you can do this from your internet browser. The links below provide instruction on how to do this. Once you click on an external link, this Privacy Policy no longer applies.

Internet Explorer

Mozilla Firefox

Google Chrome

Apple Safari

Social Media Profiles

We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile pertaining to be our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.

If we provide a social media service for you then you are advised to read the Privacy Policy of that services. The social media businesses that we interact with include Facebook, Instagram, Twitter, and Pinterest.

Contact Us: 

Email: enhanceher.byk@gmail.com 

Address: Newbarn, Cuckstool Lane, Fence, Burnley, BB12 9PA.