We aim to deliver your orders quickly and safely.

UK Shipping

• Free UK shipping on all orders over £30.00

• Orders below £30.00 will have shipping charges calculated at checkout

• Orders are usually processed within 1–2 working days

• Delivery times may vary depending on your location and courier service

• Once dispatched, you will receive confirmation of your order

Please note: Delivery times may be slightly longer during busy periods or due to unforeseen courier delays.

International Shipping Policy

We are pleased to offer worldwide shipping on all orders.

Delivery Timeframes

Estimated delivery times (after dispatch):

• Europe: 5–8 business days

• USA, Canada, Asia & Australia: 8–10 business days

• Rest of the World: 10–12 business days

Please note: Delivery times are estimates and may vary depending on customs processing and local postal services.

Order Tracking

• Once your order has been dispatched, you will receive a tracking ID via email. You can use this to monitor your shipment throughout its journey.

Customs, Duties & Taxes

For all international orders:

• Customs duties, import taxes, and any additional charges are the responsibility of the customer

• These charges are not included in our product prices or shipping fees

• Any delays caused by customs are outside our control

We recommend checking with your local customs office for more information before placing your order.

Important Information

• Customers are responsible for ensuring that products can be legally imported into their country

• If a parcel is held, delayed, or returned due to unpaid customs charges or import restrictions, we cannot be held liable

Returns Policy

• We offer a 30-day return policy from the date you receive your order

• Items must be unused, unopened, and in original packaging

• For hygiene and safety reasons, opened supplements cannot be returned unless faulty

• If your item arrives damaged or incorrect, please contact us immediately

How to Request a Return

To start a return, please email us with your order number and reason for return:

📧 EnhanceHer.byk@gmail.com

Our team will guide you through the next steps.

Refunds

• Once we receive and inspect the returned item, we will notify you

• Approved refunds will be processed back to your original payment method

• Refund processing times may vary depending on your bank or payment provider